Shipping Information

Our shipping rates calculated on checkout and are all standard shipping. Express shipping coming shortly

Some orders may take up to 2 weeks to arrive, this information is available in the product description.

Payment options are Paypal.

Refund And Returns

Your satisfaction is our first priority. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send an email to: sales@omertacigars.co

And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)
• Your name and address
• A description of the item you are returning
• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.